Pat Lego.com

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  • Name: Patrique Legault
  • Employer: Adobe
  • Role: Technical Support Engineer
  • Passions: Cooking, Music and Coding

Support Engineer AEM / GenStudio for Performance Marketing

2024 - Present

Adobe Systems Inc.

  • Collaborated with customers to analyze their bespoke solution architectures, identify logic flaws or misconfigurations, and provide clear code-level guidance on how to optimize prompt-generation workflows for producing effective advertising content across campaigns.
  • Contributed targeted bug fixes and performance improvements to core product codebases—often after isolating defects through log correlation, stack-trace analysis, and code instrumentation—allowing engineering teams to accelerate feature development.
  • Contributed bug fixes to the engineering teams allowing them to focus on new features
  • Analyzed and troubleshot third-party extensibility solutions built on serverless architectures (e.g., cloud functions, event-driven workflows), including reviewing invocation patterns, cold-start latency, misconfigured triggers, and cross-service integration issues.
  • Debugged low cache-hit-ratio scenarios across customer CDN configurations by analyzing edge logs, cache-key logic, invalidation patterns, and origin request behavior—ultimately improving site performance, reliability, and cost efficiency.
  • Investigated and troubleshot highly customized Java-based enterprise applications by reviewing source code, reproducing issues in controlled environments, and writing additional diagnostic or instrumentation code to perform deep root-cause analysis of content-delivery, rendering, and request-handling failures.
  • Designed and delivered technical training courses for new internal debugging and observability tools, enabling engineers and support staff to diagnose complex production issues more efficiently.

Support Engineer

2021 - 2024

Adobe Systems Inc.

  • Created training courses for new software solutions used by internal employees to debug and troubleshoot
  • Troubleshooted complex Java enterprise solutions in order to rectify customers content and serve requests adequitely
  • Contributed bug fixes to the engineering teams allowing them to focus on new features

Senior Systems Analyst

2019 - 2021

AFTIA Solutions

  • Developed responsive web applications Adobe Experience Manager Forms
  • Built server side Java workflows to process form data
  • Integrated solutions with Adobe Experience Manager allowing for seemeless data exchange

Senior Developer

2018 - 2019

University of Ottawa

  • Managed a team of 8 Java Developers
  • Created the ICS3U secondary school course and received accreditation from the ministry of Ontario
  • Built the initial Outstem platform using the following technologies

Senior Systems Analyst

2016 - 2018

AFTIA Solutions

  • Installed and configured Adobe Experience Manager Forms
  • Configured various J2EE application servers and databases
  • Developed workflows for customers using Adobe Workbench

Systems Analyst

2014 - 2016

4Point Solutions

  • Installed and configured various implementations of Adobe Experience Manager Forms
  • Worked with customers to install WebSphere
  • Built and customized various HTML5 based applications based on customer requirements

Technical Skills

JavaScript

Java

Node.js

HTML

CSS

Maven

Linux

OSGi

AWS