- Name: Patrique Legault
- Employer: Adobe
- Role: Technical Support Engineer
- Passions: Cooking, Music and Coding
- Name: Patrique Legault
- Employer: Adobe
- Role: Technical Support Engineer
- Passions: Cooking, Music and Coding
Support Engineer AEM / GenStudio for Performance Marketing
2024 - PresentAdobe Systems Inc.
- Collaborated with customers to analyze their bespoke solution architectures, identify logic flaws or misconfigurations, and provide clear code-level guidance on how to optimize prompt-generation workflows for producing effective advertising content across campaigns.
- Contributed targeted bug fixes and performance improvements to core product codebases—often after isolating defects through log correlation, stack-trace analysis, and code instrumentation—allowing engineering teams to accelerate feature development.
- Contributed bug fixes to the engineering teams allowing them to focus on new features
- Analyzed and troubleshot third-party extensibility solutions built on serverless architectures (e.g., cloud functions, event-driven workflows), including reviewing invocation patterns, cold-start latency, misconfigured triggers, and cross-service integration issues.
- Debugged low cache-hit-ratio scenarios across customer CDN configurations by analyzing edge logs, cache-key logic, invalidation patterns, and origin request behavior—ultimately improving site performance, reliability, and cost efficiency.
- Investigated and troubleshot highly customized Java-based enterprise applications by reviewing source code, reproducing issues in controlled environments, and writing additional diagnostic or instrumentation code to perform deep root-cause analysis of content-delivery, rendering, and request-handling failures.
- Designed and delivered technical training courses for new internal debugging and observability tools, enabling engineers and support staff to diagnose complex production issues more efficiently.
Support Engineer
2021 - 2024Adobe Systems Inc.
- Created training courses for new software solutions used by internal employees to debug and troubleshoot
- Troubleshooted complex Java enterprise solutions in order to rectify customers content and serve requests adequitely
- Contributed bug fixes to the engineering teams allowing them to focus on new features
Senior Systems Analyst
2019 - 2021AFTIA Solutions
- Developed responsive web applications Adobe Experience Manager Forms
- Built server side Java workflows to process form data
- Integrated solutions with Adobe Experience Manager allowing for seemeless data exchange
Senior Developer
2018 - 2019University of Ottawa
- Managed a team of 8 Java Developers
- Created the ICS3U secondary school course and received accreditation from the ministry of Ontario
- Built the initial Outstem platform using the following technologies
Senior Systems Analyst
2016 - 2018AFTIA Solutions
- Installed and configured Adobe Experience Manager Forms
- Configured various J2EE application servers and databases
- Developed workflows for customers using Adobe Workbench
Systems Analyst
2014 - 20164Point Solutions
- Installed and configured various implementations of Adobe Experience Manager Forms
- Worked with customers to install WebSphere
- Built and customized various HTML5 based applications based on customer requirements
Technical Skills
JavaScript
Java
Node.js
HTML
CSS
Maven
Linux
OSGi
AWS